Last updated 29 October 2026.
Who we are
G3M Ltd runs g3m.me and is responsible for your personal data (the “controller”). We are registered with the Information Commissioner’s Office, registration number ZC002203. You can reach us through our contact page or on +44 7349 767986.
What we collect
We collect only what each part of the site needs. Most of it you give us; some is recorded as you use the site.
- Your account: name, display name, email address, your password (stored scrambled, never readable), and the avatar and profile name you choose.
- Sign-in security: your Telegram account ID if you approve sign-ins by Telegram, and recovery codes (stored scrambled).
- Orders: name, delivery address, email, phone number if you give one, what you bought, the payment reference and your IP address at checkout. We never see or store your full card number.
- Membership: your plan, renewal date and payment reference.
- Points, chips and games: your balances, a record of each change, achievements and game results.
- Messages and community: your messages, your contacts, encryption keys you create, your invite code and who invited you.
- Trading tools: the capital, risk limits and cooldowns you enter, your watchlist and backtests.
- AI tools: the questions you type are sent to the AI provider to get an answer; we do not keep the conversation. Agents you create are saved to your account.
- Newsletter and restock alerts: your email address, and for alerts the item and your IP address.
- Job applications: name, email, phone, cover letter, CV and anything else you put in the form.
- Support and bug reports: what you write and any screenshot you attach.
- Software downloads and licences: which files you downloaded from f1les and when; your licence key, the devices you use it on, and each time a G3M program checks it, with the internet address it came from. We use these to stop keys being shared and to support you.
- Security logs: IP address, sign-ins, password changes and when you were last active, used to block attacks and limit abuse.
Why we use it
- Running your account, membership, orders, points, chips, messages and tools: contract (we need it to give you what you signed up for).
- Taking payment, sending receipts and keeping tax and order records: legal obligation (UK tax law) and contract.
- Keeping the site secure (blocking attacks, limiting abuse, two-step sign-in): legitimate interests in protecting you and the site.
- Answering your messages, support requests and bug reports: legitimate interests.
- Reviewing a job application: steps you ask us to take before a contract.
- The newsletter, restock alerts and remembering an invite link you followed: consent, which you can withdraw at any time.
We do not sell your data, use it for advertising, or make decisions about you by automated means alone.
Who we share it with
Only the companies that run parts of the service for us, and only what each one needs. Each acts on our instructions.
- Stripe (card payments, memberships, refunds): name, email, billing details and what you are paying for.
- NOWPayments (crypto payments, if you choose them): the amount and order reference.
- Brevo (sends our emails: receipts, sign-in, newsletter): your email address and the email’s content.
- Hostinger (the server g3m.me runs on): everything stored on the site, held for us.
- Backblaze (off-site backups): encrypted copies of the database, which they cannot read.
- Telegram (sign-in approvals, if you link Telegram): your Telegram ID and the approval request.
- Anthropic and Google (answer questions in the AI tools): the questions you type.
- Delivery companies such as Royal Mail: your name and delivery address, to deliver your order. If an item is made to order by a print partner, they receive the same to make and post it.
- TradingView (live price charts): only if you load a chart, when your browser connects to them directly.
We also share data when the law requires it, for example with HMRC or the police.
Transfers outside the UK
Some of these companies handle data outside the UK, mainly in the European Union and the United States. Where they do, the transfer is covered by UK adequacy regulations (the EU, and US companies certified under the UK extension to the EU-US Data Privacy Framework) or by the UK International Data Transfer Addendum. You can ask us for a copy of the safeguard that applies.
How long we keep it
- Orders, payments, refunds and the points and chips ledger: 6 years after the order, as UK tax law requires. If you close your account these are kept with your name and contact details removed.
- Your account, profile, messages, trading tools, AI agents, download history, licence key and devices: until you close your account, then deleted.
- Newsletter and restock alerts: until you unsubscribe, or the alert has been sent.
- Job applications: 90 days after you apply, then deleted with your CV, unless you are hired.
- Support requests, and bug reports once dealt with: 2 years, then deleted with any screenshot.
- Security logs: 90 days.
- Licence checks: 90 days.
- Backups: 14 days on our server and 30 days off-site, then deleted.
Your rights
You can ask us to:
- give you a copy of your data
- correct anything that is wrong
- delete your data, apart from records the law makes us keep
- stop or limit how we use it, or object to a use based on our legitimate interests
- move your data to another service
- withdraw consent at any time
Ask through our contact page. It is free, we answer within one month, and we may ask you to prove who you are first.
If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint or on 0303 123 1113. We would like the chance to put it right first.
Cookies
Our Cookie Policy lists every cookie we set. Optional ones are set only if you say yes.
Security
The site runs on its own server behind encrypted connections. Passwords and recovery codes are stored scrambled, members can turn on two-step sign-in, and off-site backups are encrypted so only we can open them.
Children
G3M is for people aged 18 and over, and we do not knowingly collect data from children.
Changes
We update this page when what we collect or who we share it with changes, and tell members by email about any important change.