Frequently Asked Questions

First, try logging out and back in — this refreshes your account status. If the issue persists, open a support ticket with your payment confirmation details and we will resolve it within 24 hours.

G3M accepts all major credit and debit cards via Stripe. Paying in crypto is coming back soon.

Memberships renew automatically on the same date each month (or year, if on an annual plan). You can view your next billing date in /members → Account.

G3M Chips (G3Ms) are the in-game currency of the G3M arcade. You play arcade games with them. They are separate from Loyalty Points — Loyalty Points are earned passively, while G3Ms are what you play with.

G3M Chips are not sold. Every member gets free chips once a month: 100 on a free account, 250 for Outcast, 500 for Illuminate and 1,000 for Ultimate. They are added the first time you visit the site each month. Paid members can also swap loyalty points for more chips.

No — G3M Chips never expire. Once they are in your account, they stay there.

Yes. In your Members Area, click the ⇄ convert link next to your Loyalty Points balance. 100 Loyalty Points convert to 20 G3M Chips on Outcast, 30 on Illuminate and 40 on Ultimate. Conversions are instant and cannot be reversed.

G3M Chips are not sold, so there is nothing to pay for or refund. If something went wrong with chips you bought before, contact support and we will put it right.

Yes. You can cancel at any time from /members → Account → Membership → Cancel. Your access continues until the end of your current billing period and will not auto-renew. No partial refunds are issued for unused days.

Yes — every new G3M account automatically receives a free 14-day Outcast (entry-level) trial. No payment details required. A countdown banner on your members page shows how many days remain. After the trial, you can upgrade to a paid plan to keep access.

To upgrade, visit /members → Account → Membership and select your desired tier. Payment is processed by card through our secure checkout. Your upgraded access is activated instantly. Paying in crypto is coming back soon.

When your 14-day free trial ends, your Outcast access is removed and your account reverts to a guest status. You won’t lose your profile or messages — just your member-area access. Upgrade to any paid tier to restore full access.

G3M has three membership tiers: Outcast (entry-level), Illuminate (mid-tier), and Ultimate (top-tier). Each tier unlocks different levels of access to the community, exclusive content, messaging features, and member perks. You can view and compare tiers on the Pricing page.

Yes. In the Messages tab, when composing a message, the PGP toggle defaults to “Plain” mode — your message is sent as readable text. Switch to “PGP On” to encrypt. Note that plain messages are stored on our servers; encrypted messages are not readable by us.

Go to /members → PGP Settings. Click “Generate Key Pair” — this creates your public and private keys in your browser. Your public key is uploaded to G3M (so others can send you encrypted messages). Your private key stays in your browser only. Keep a backup of your private key in a safe place.

No — this is by design. PGP-encrypted messages can only be decrypted with your private key. If you lose it, those messages are permanently unreadable. You can generate a new key pair in PGP Settings, but you will not be able to decrypt previously received messages.

PGP (Pretty Good Privacy) is end-to-end encryption for messages. When you send a PGP-encrypted message, only the recipient — who holds the matching private key in their browser — can read it. G3M uses it so even our servers never see the content of your private messages.

Go to /my-account → Account Details to update your display name and email address. Note that your username (used for your referral link) cannot be changed after signup.

Click “Lost your password?” on the login page at /my-account. Enter your email and we will send a reset link. The link expires after 24 hours.

G3M is a private members community — beyond the ordinary. Members get access to exclusive content, encrypted private messaging, community features, and member-only events. Membership is tiered: Outcast, Illuminate, and Ultimate, each unlocking more of the G3M universe.

Visit /members and click the “Refer a Friend” tab. Your unique referral link is displayed there — click Copy to copy it to your clipboard. Share it via any channel: social media, email, or direct message.

Share your unique referral link (found in /members → Refer a Friend) with someone. When they sign up using your link, you earn a reward you can claim from that same tab. Rewards include free membership extensions and tier upgrades.

Currently, successful referrals unlock either a 2-week free Outcast extension or a 1-week Illuminate upgrade for your account. Rewards appear in the Refer a Friend tab and can be claimed with one click.